Shipping Policy

  1. General Information
    All orders are subject to Pre-Order and product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
  2. Delivery Location
    Items offered on our website are available for delivery to all addresses in INDONESIA. We also accept Bulk orders from International Customers in specific countries* (please contact us via Line@/Whatsapp for more details).
  3. Delivery Time
    An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commences from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within [10] business days of the date of your order. Business days mean [Monday to Friday], except holidays. Please note we do not ship on [Sundays].
    Date of Delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
  4. Delivery Instructions
    You can provide special delivery instructions on the Order: Remarks space of our website is available upon checkout.
  5. Shipping Costs
    Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large heavy items. You will be advised of any charges on the checkout page.
  6. Damaged items in Transport
    If there is any damage to the packaging on delivery, please contact us immediately via Whatsapp/Line@
  7. Questions
    If you have any questions about the delivery and shipment of your order, please contact us via Whatsapp/Line@.